Service-Terms

Last Updated: August 8, 2025

Welcome to Pelzo (the "App"), an AI-driven social platform where users interact with AI characters. By accessing or using the App, you agree to comply with these Terms of Service ("ToS"). If you disagree, please refrain from using the App.

1. Acceptance of Terms

By registering or using the App, you confirm that:

You are at least 18 years old (or the minimum age in your jurisdiction).

You have read, understood, and accepted these ToS and our Privacy Policy.

2. Description of Service

Pelzo provides:

AI-generated character interactions for entertainment and social engagement.

User-generated content (e.g., chat logs, profiles) subject to moderation.

Optional premium features (e.g., subscriptions, in-app purchases).

3. User Responsibilities

You agree to:

Not misuse the App for illegal, harmful, or abusive purposes (e.g., harassment, spam).

Avoid uploading explicit, violent, or copyrighted content.

Not reverse-engineer or exploit the App’s AI systems.

Maintain account security (e.g., password confidentiality).

4. AI Interactions & Limitations

AI characters are fictional; their responses are algorithmically generated and not human.

The App does not guarantee accuracy, appropriateness, or emotional safety in AI outputs.

Report harmful content via pelzohope@netzero.net.

5. Privacy & Data Use

We collect data as outlined in our Privacy Policy, including chat logs for improving AI.

By using the App, you consent to data processing in accordance with applicable laws (e.g., GDPR, CCPA).

6. Intellectual Property

The App’s software, branding, and AI models are owned by Pelzo

Users retain rights to their original content but grant us a non-exclusive license to use it for service operation.

7. Payments & Subscriptions

Premium features may require payment. Fees are non-refundable unless legally mandated.

Auto-renewing subscriptions can be canceled via your device’s store settings.

8. Termination

We may suspend or terminate accounts for violations, with or without notice.

9. Changes to Terms

We may update these ToS; continued use constitutes acceptance. Major changes will be notified via email or in-app alerts.

10. Contact

For questions, contact us at pelzohope@netzero.net.